Frequently Asked Questions
Live Trading Room
Q. What time is the live room open?
A. We trade from betweeen 06:30am to 4pm
USA/Eastern time. The room stays open 24 hours for community
interactions outside of our normal trading times.
Payment
Q. Paypal says I already have a credit card on
file
A. What sometimes happens is you paid
for something on PayPal in the past, and they automatically
opened an account for you. You may not have realized that
they did this. So when you try to pay, they say you already
have a card on file with them. The best way to fix this
is to use the forgotten password feature and see if they
have an account for you, then you just log into that account
when you try to pay.
Q. I just cant get PayPal to work, what now.
A. At time of writing, we are working
on setting up another payment processor. Please contact
us to enquire about other payment options.
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